Privacy Policy

At Infolitz Canada, your privacy matters. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our website and services, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and global data privacy laws (e.g., GDPR, CCPA).

1. What Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, company name, and other contact details.
• Technical Data: IP address, browser type, device info, cookies, and usage patterns.
• Communications: Emails, inquiries, and other direct communications with us.

2. How We Use Your Information

We use your information to:

• Provide and improve our services.
• Respond to inquiries and provide customer support.
• Send newsletters or marketing materials (only with your consent).
• Comply with legal obligations.

We do not sell your personal data to third parties.

3. Legal Basis for Processing (For EU Visitors)

If you are from the European Economic Area (EEA), we collect and process your personal data only where we have legal grounds to do so, including:

• Your consent
• Contractual necessity
• Compliance with legal obligations
• Legitimate business interests

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, regulatory, tax, accounting, or reporting requirements.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your data
• Correct or update your information
• Withdraw consent at any time
• Request data deletion ("right to be forgotten")
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at support@infolitz.ca.

7. Third-Party Services

We may use third-party tools for analytics, customer support, or marketing. These providers have their own privacy policies, and we encourage you to review them.

8. International Transfers

Your information may be stored or processed outside your country of residence. We ensure such transfers are compliant with applicable laws and are made with appropriate safeguards.

9. Updates to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page, and we encourage you to review it regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact:

Email: support@infolitz.ca